Effective Date: November 2025
Brand: Rasatails (a brand of Furries Petcare Pvt. Ltd.)
Welcome to Rasatails! By accessing or purchasing from our website (rasatails.com) or any related platforms, you agree to comply with and be bound by the following Terms and Conditions. Please read them carefully before using our website or services.
This website is operated by Furries Petcare Pvt. Ltd., and the terms “we”, “us”, and “our” refer to the company and its brand Rasatails.
By visiting our site, purchasing products, or engaging with us, you agree to these Terms of Service, including any additional terms, policies, and notices available on our website.
All products sold under Rasatails are designed for pet consumption only. They are not suitable for human use.
We strive to provide accurate product descriptions, but minor variations in color, texture, or packaging may occur due to natural ingredient differences or screen display variations.
We reserve the right to discontinue or modify any product at any time without notice.
All prices listed are in Indian Rupees (INR) and are inclusive of applicable taxes unless stated otherwise.
We reserve the right to update product prices at any time.
Payments must be made through approved payment gateways listed on the website. Rasatails does not store or have access to your full payment details.
Shipping timelines, charges, and coverage areas are outlined in our Shipping Policy.
Delays due to external factors such as courier issues, weather, or local restrictions are beyond our control.
Returns and refunds are governed by our Returns & Refunds Policy.
Due to the perishable nature of our products, opened or used items cannot be returned or refunded.
Orders can be cancelled before shipment by contacting us at contact@rasatails.com.
Once an order is shipped, cancellation requests cannot be accepted.
Rasatails reserves the right to cancel or refuse any order suspected of fraudulent activity.
Your privacy is important to us. Please refer to our Privacy Policy for details on how we collect, use, and safeguard your personal information.
All website content, including logos, text, images, graphics, and designs, are the property of Furries Petcare Pvt. Ltd. or its licensors.
You may not copy, reproduce, distribute, or exploit any part of the website or its materials without prior written consent.
By using our website, you agree not to:
Violate any laws or third-party rights.
Interfere with the website’s security features or operations.
Post false or misleading information.
Use our products or content for unlawful or unauthorized purposes.
All Rasatails products are made with care and in compliance with FSSAI standards.
However, we make no guarantees regarding suitability for specific pets or health conditions. Always consult your veterinarian for diet recommendations.
Rasatails is not liable for allergic reactions or misuse of products.
Under no circumstances shall Furries Petcare Pvt. Ltd., its affiliates, or employees be liable for any indirect, incidental, or consequential damages arising from the use or inability to use our products or website.
These Terms & Conditions are governed by the laws of India. Any disputes shall be subject to the jurisdiction of the courts of Mumbai, Maharashtra.
We may update or modify these Terms from time to time. The latest version will always be available on this page. Continued use of the website after changes indicates acceptance of the revised Terms.
If you have any questions or concerns regarding these Terms & Conditions, please contact us:
Furries Petcare Pvt. Ltd.
Email: contact@rasatails.com
Phone: +91-9172904911
Registered Address: 15A, 4th Floor, City Vista, Kharadi, Pune, Maharashtra, India – 411014
We promise transparency, honesty, and care — because your pet’s wellbeing means everything to us.
